Return Policy
Thank you for shopping with us! We hope you love everything you order from us! In the event you are unsatisfied, and your return meets the below criteria, we will gladly issue you a store credit, in the form of a discount code, for the return.
Please email us at sagewestboutique@gmail.com if you have any questions on whether your return meets our criteria.
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Returns
Our policy lasts 21 days. If 21 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it (cannot be washed, worn, stained, smell of smoke, etc). It must also be in the original packaging with hangtags attached. Refunds are given in the form of store credit, not the original payment method.
To return your product, it must received by us within the 21 day return window, and you should mail your product to: Sage West Boutique, Box 796 Cache Creek, BC V0K 1H0
The following types of goods are exempt from being returned: we do not accept products that are intimate (bralettes and swimwear) for sanitary reasons, sunglasses, home goods/decor, perfume, candles, jewelry, hats, and gift cards.
Please note: Sage West does not offer refunds for the difference of items previously purchased at full price that are later marked down or included in a flash sale.
To complete your return, we require a receipt or proof of purchase.
We will split the cost of Canada Post shipping with you. We will add on half of the cost of shipping to your store credit.
Sale Items
All clearance items, indicated with red or black line on tag, are final sale and non-returnable.
Cancellation Policy
Once an order has been placed it can only be cancelled if it has not already been fulfilled. If you receive a shipping notification, the order can no longer be cancelled. If you wish to return the item after receiving please refer to our return policy above. If you wish to cancel an order please call us at 250-457-6570.
Please contact sagewestboutique@gmail.com or call (250)-457-6570 with any other questions or concerns!
You can also DM us on instagram!